Today is the second day I worked.I found the night class is easier.Bcz the weather,it's hoter at day,so the heat make the clients impatiently and irritable.Some clients were mad,have no manners,they yelled at the service,like we stole their money from their pocket(actually we didn't,but our company did). But some were more politely than us,they thanked us a lot and felt sorry to trouble us after we settled the matter for them.
Most people said the China unicom always gave them some plans without the clients confirmed. I always be told:"I didn't order the news service or music box service,why I have it and it asks me 2 yuan per month?",or "I just charged 50 yuan yesterday for my account,but it's 8 yuan left now,why?"I checked the system,there is no problem of the fee.They problem is some sells weren't honest enough when they were promoting SIM cards,they hided some information just for sell more.For example, the watermolen sells just told u 1 yuan per kilo and it's sweet kind,so a 10 kiloes watermolen just asked 10 yuan.but they won't tell u the peel is very thick,and the peel of this watermolen is weighed 6 kiloes(so u just pay 10 yuan for 4 kiloes u need).But other kind of watermolen asked 1.2 yuan per kilo,and a 10 kiloes watermolen has 4 kiloes peel(12 yuan for 6 kiloes u need),so which is more cheaper?
The longer I worked,the more traps i know.I am more sure I shoule use China mobile.
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